Privacy Policy

Privacy Policy

Last Updated: June 2026

At ProudCap, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase our products, or communicate with our Customer Support Team.

ProudCap is owned and operated by LAPRINTWORLD PTE. LTD.. By accessing or using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect information that helps us provide our products, process your orders, improve our services, and deliver a better shopping experience.

Information You Provide

When placing an order or contacting us, you may provide:

  • Full Name
  • Billing Address
  • Shipping Address
  • Email Address
  • Phone Number
  • Payment Information
  • Order Details
  • Messages or Customer Support Requests

Payment information is processed securely by our payment providers. ProudCap does not store your complete payment card information.

Automatically Collected Information

When you browse our website, certain information is collected automatically, including:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Referral Website
  • Time Spent on the Website
  • Purchase Activity

This information helps us improve website performance, security, and user experience.

Information from Third Parties

We may receive information from trusted partners, including:

  • Payment Processors
  • Shipping Carriers
  • Marketing Platforms
  • Analytics Providers
  • Fraud Prevention Services

This information helps us fulfill orders, prevent fraud, and improve our services.

2. How We Use Your Information

We use your personal information only for legitimate business purposes, including:

  • Processing and fulfilling your orders
  • Providing shipping updates and tracking information
  • Responding to customer service inquiries
  • Improving our products and website
  • Preventing fraud and unauthorized transactions
  • Complying with legal obligations
  • Sending order confirmations and service-related communications
  • Providing promotional emails (only if you choose to receive them)

We will never sell your personal information to third parties.

3. Marketing Communications

If you subscribe to our newsletter or promotional emails, you may receive updates about new products, exclusive offers, and special promotions.

You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link included in every promotional email or by contacting our Customer Support Team.

ProudCap is committed to using your personal information responsibly and only for the purposes described in this Privacy Policy.

4. Cookies & Tracking Technologies

ProudCap uses cookies and similar technologies to improve your browsing experience, remember your preferences, enhance website performance, and provide personalized content.

Cookies help us understand how visitors interact with our website, allowing us to continuously improve our products and services.

The types of cookies we may use include:

  • Essential Cookies – Required for the website to function properly, including shopping cart and checkout features.
  • Performance Cookies – Help us analyze website traffic and improve website functionality.
  • Functional Cookies – Remember your preferences, language, and shopping experience.
  • Marketing Cookies – Used to provide relevant advertisements and measure advertising performance.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

5. How We Share Your Information

We respect your privacy and do not sell or rent your personal information to third parties.

We may share your information only when necessary to operate our business and fulfill your orders, including with:

  • Payment service providers
  • Shipping and logistics partners
  • Website hosting providers
  • Email communication platforms
  • Customer support services
  • Analytics providers
  • Fraud prevention and security partners

These service providers are only permitted to use your information for the services they perform on our behalf and are required to protect your information.

6. Third-Party Services

Our website may include links to third-party websites or services.

Please note that we are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.

Examples of third-party services may include:

  • PayPal
  • Stripe
  • Google Analytics
  • Google Ads
  • Facebook / Meta Ads
  • Shipping carriers such as USPS, DHL, and Royal Mail

7. Data Security

Protecting your personal information is one of our highest priorities.

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Our security measures include:

  • SSL encrypted connections
  • Secure payment processing
  • PCI-compliant payment providers
  • Restricted employee access to customer information
  • Routine website security monitoring

Although no method of online transmission or electronic storage is completely secure, we continuously work to maintain a high level of security for our systems.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Process your orders
  • Provide customer support
  • Comply with legal and tax obligations
  • Resolve disputes
  • Enforce our agreements and policies

When your personal information is no longer required, we securely delete or anonymize it in accordance with applicable laws and industry best practices.

ProudCap is committed to protecting your privacy by using responsible data management practices and continually improving the security of our website and services.

9. Your Privacy Rights

Depending on your country or state of residence, you may have certain rights regarding your personal information under applicable privacy laws.

These rights may include the ability to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information, where permitted by law.
  • Object to or restrict certain types of data processing.
  • Withdraw your consent to marketing communications at any time.
  • Request a copy of your personal information in a portable format, where applicable.

To exercise any of these rights, please contact our Customer Support Team using the contact information provided below.

10. Children’s Privacy

ProudCap does not knowingly collect personal information from children under the age of 13.

If you believe that a child has provided us with personal information without parental consent, please contact us immediately. We will promptly investigate and, where appropriate, delete the information from our records.

11. International Data Transfers

As ProudCap serves customers worldwide, your personal information may be processed or stored in countries other than your country of residence.

Whenever personal information is transferred internationally, we take reasonable measures to ensure that it remains protected and handled in accordance with this Privacy Policy and applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology.

Any updates will become effective immediately after they are published on this page. The “Last Updated” date at the top of this Privacy Policy will indicate when the latest changes were made.

We encourage you to review this page periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions about this Privacy Policy or how we collect, use, or protect your personal information, please contact us.

ProudCap
Owned and Operated by LAPRINTWORLD PTE. LTD.

Registered Office
60 Paya Lebar Road, #07-54
Paya Lebar Square
Singapore 409051

US Business Office
1942 Broadway St. STE 314C
Boulder, CO 80302
United States

Customer Support
support@proudcap.com

Business Hours
Monday – Saturday
9:00 AM – 5:00 PM (EST)

Your Privacy Matters.
At ProudCap, we are committed to protecting your personal information, respecting your privacy, and providing a secure shopping experience every time you visit our website.